Cooler How-To Videos
AI How To 0: Abnormal Orders - 24-Hour Action Required
Learn to manage orders requiring manual approval and avoid losing preauthorization funds
AI How To 1: Install Nayax Terminal (If applicable)
Learn to install Nayax credit card terminal if not already installed
AI How To 2: Advertising Setting
Learn to manage orders requiring manual approval and avoid losing preauthorization funds
AI How To 3: Enter Settings Without an Internet Connection
Learn how to access the settings when the machine has no internet, including entering the password prompt to unlock settings and enabling display advanced options to access other apps for diagnosing network or system issues.
AI How To 4: Troubleshooting a Router Showing No LED Lights
Learn how to troubleshoot a router with no LED lights by checking that the power cord is properly connected with correct polarity, ensuring the SIM card is installed, enabling Ethernet in network settings, performing a power cycle if needed, and accessing the router interface via its IP address to set the APN and confirm internet connectivity so the machine can properly load products and connect to the dashboard.
AI How To 5: Wrong Application Installed
Learn how to fix an incorrect application installation by uninstalling the vending machine app from Android Settings > Apps & Notifications, ensuring the SmartFridge app is installed via the installer if missing, and launching the correct app so the machine runs the proper software for smart fridge operations.
AI How To 6: Finding the Antennas
Learn how to locate and access the Nayax terminal antennas for signal issues by opening the back of the cooler cage and using a stepladder to reach and replace the antenna with a stronger signal booster if needed.
AI How To 7: Adjusting AI Fridge Door
Learn how to adjust the AI fridge door by loosening the 17 mm nut at the bottom hinge with a spanner, turning it clockwise in small increments to lift the door, and testing the closure repeatedly until the door no longer contacts the trim piece.
AI How To 8: AI Box Wrong Application Installed
Learn how to fix an incorrect application on the AI Box by accessing Settings, uninstalling the wrong app (vending or SmartFridge), opening the installer, selecting the correct app for the gray box configuration, saving the Android ID, and starting the download to ensure the AI Box runs the proper software.
AI How To 9: Router Power Cord Polarity
Learn how to correctly connect the router power cord by verifying that the positive wire (marked with white stripes) connects to the positive terminal and the negative wire connects to the negative terminal on both the power supply and the router, ensuring the machine is powered off to avoid electric shock.
AI How To 10: Fix Cooler no Internet
Learn how to fix a cooler showing “no internet” or stuck on the initializing screen by accessing settings either via Android navigation or a password prompt, connecting to Wi-Fi or enabling Ethernet, verifying that Ethernet tethering is off, re-enabling the Android navigation bar if hidden, accessing the router via its IP address to log in with the credentials on the back of the router, and setting the correct APN for your cellular provider so the machine can properly connect to the internet and the SmartFridge app.
AI How To 11: Inventory Management (Mobile Dashboard)
Learn how to manage inventory on your AI cooler using the mobile dashboard by checking stock for each machine, updating product quantities to reflect actual replenished items, using the “Refill Now” function for individual machines, and generating a summary across all machines to plan restocking accurately, while noting that the system will still allow sales even if the stock shows negative.
AI How To 12: Energy Settings (Volume, Lighting, Temperature)
Learn how to adjust energy settings on your AI cooler through the mobile dashboard, including controlling the volume of video advertisements, turning the internal lighting on or off, and setting the desired product temperature, with the ability to edit and monitor the current operating temperature for each machine.